Frequently Asked Questions

How Will My Order Be Delivered To Me ?

In most cases your order will be delivered by the Royal Mail 2nd Class delivery service.  For larger items we will inform you of costs before despatch.

Can My Items Go In The Dishwasher ?

It is not recommended that Wendleberry items go in the dishwasher, they can, but it is not advisable. Constant use of the dishwasher will cause the highly polished surface to dull. We recommend that items are washed in warm soapy water.

What Forms Of Payments Do You Take ?

We can take all major cards in our online shop.

Can I Order Items If I Do Not Live In The UK ?

It is advisable to contact me via email if you require items outside the UK wendy@wendleberryglass.co.uk.

We will need to investigate the delivery charges, and let you know the charges before you place your order.

What Do I Do If My Goods Arrive Broken ?

Please read our terms and conditions for faulty goods or returns.

How Do I Get A Refund ?

Refunds will only apply in accordance with our terms and conditions. If a refund is required we will refund your payment via Pay-Pal once the goods are returned to us.